Privacy Policy

1. Information We Collect

When you interact with the Vermont Plumbing Directory website, we may collect basic technical information automatically provided by your web browser, such as your IP address, browser type, device category, referring URL, and pages visited.

When you call our telephone contact line at (888) 205-7875, our dispatch system records your telephone number, caller ID data, and the information you voluntarily provide regarding your location, plumbing requirements, and property access details.

2. How Your Information Is Used

The information collected is used solely for the following business purposes:

• Coordinating plumbing service requests with verified local trade contractors in your Vermont municipality.
• Responding to customer inquiries and service feedback.
• Monitoring website performance, security, and technical reliability.
• Preventing fraudulent inquiries and maintaining telephone network integrity.

3. Sharing with Independent Service Contractors

To fulfill your plumbing request, we provide relevant details (such as your address, name, contact number, and reported plumbing symptoms) to the independent licensed plumbing contractor dispatched to your property. We do not sell, rent, or lease customer lists or personal contact details to unrelated third-party marketers.

4. Cookies and Analytical Tracking

We may utilize essential technical cookies to ensure smooth navigation and analyze site performance. You may choose to disable cookies through your individual browser settings without affecting your ability to place phone calls to our dispatch center.

5. Data Security & Retention

We implement reasonable technical and organizational measures to safeguard customer information against unauthorized access, alteration, or disclosure. Personal information collected during service coordination is retained only as long as necessary to complete the service request and satisfy legal or accounting obligations.

6. Contacting Us

If you have questions regarding this Privacy Policy or wish to request information regarding your personal data, you may reach our administrative coordination office at (888) 205-7875 or submit a written request via our contact page.